I don't want to forget what the customer told me.
Tap the microphone and talk. Every promise, measurement, and customer request becomes part of the permanent job record.
No credit card required · 14-day trial
Tap the microphone and talk. Every promise, measurement, and customer request becomes part of the permanent job record.
- Roofing companies
- HVAC companies
- Plumbing companies
- Electricians
- Landscapers
- General contractors
- How the feature works
- Who it's built for
- How it connects to the rest of URBLD
- FAQs and related pages
- One connected record across CRM, jobs, and billing
- AI receptionist and follow-up built in
- Field, office, and AI on the same thread
- Trade-specific workflows, not a generic CRM
- E-signature, PDF, and payments included
- Replaces 6+ disconnected tools
What are Voice Job Notes?
Voice Job Notes are spoken notes that become part of the permanent job record. Instead of writing on paper or trying to remember conversations later, technicians tap the microphone and speak naturally — every promise, measurement, and customer request is transcribed onto the same record as the photos, the customer, the estimate, and the invoice.
Walk the property. Talk normally. URBLD writes it down.
Open the job, hit the mic, and describe what you see. Voice converts to text directly on the job record — no clipboard, no second app, no re-typing at the office.
ID-1042 — Santos Roof Replacement
Site visit · 412 Maple Ave
Walked the property with Mrs. Santos.
Three-tab shingles, approx 22 squares, 8/12 pitch.
Two skylights on south slope, both leaking at flashing.
Gutters sagging on rear elevation — needs replacement.
Customer wants estimate by Friday. Budget around 14k.
…customer mentioned insurance claim from last storm
Why contractors use Voice Job Notes
Instead of writing notes on paper or trying to remember conversations later, technicians simply tap the microphone and speak naturally. Every promise, measurement, and customer request becomes part of the permanent job record.
Reduces disputes
Customer, three weeks later
"I never asked for that."
Voice note on the job record
"Customer approved replacing expansion tank." — captured on site, timestamped.
Verbal approvals, change requests, and site conditions stop being memory and start being record.
Field notes and voice capture guides
Neutral explanations of how field notes actually work — capture, dictation and review, attribution, visibility, attachments, handoff and AI summarization limits — no product required.
Related Features
Part of Field Service Management Software.
Real Results
15–30 min
Saved per site visit
Voice → Text
On-device dictation
1 record
Notes, photos, estimate
0 re-entry
Nothing typed twice
Frequently Asked Questions
Straight answers about how URBLD runs the business end-to-end.
Learn more
URBLD Launch vs Starter vs Pro
Pages
Everything Included in Every URBLD Plan
Pages
Voice-to-Text Job Notes
Glossary
What Is AI Invoice Drafting?
Knowledge Center
Customer Balance vs Invoice Balance
Knowledge Center
Customers
Feature pages
Customer Communication
Feature pages
How to Automate Invoices After Job Completion
Solutions