Team Chat for Field Service Contractors
Crews, dispatch, and the office in one conversation — with photos, @mentions, and replies attached to the work instead of a personal phone.
No credit card required · 14-day trial
Crews, dispatch, and the office in one conversation — with photos, @mentions, and replies attached to the work instead of a personal phone.
- Roofing companies
- HVAC companies
- Plumbing companies
- Electricians
- Landscapers
- General contractors
- How the feature works
- Who it's built for
- How it connects to the rest of URBLD
- FAQs and related pages
- One connected record across CRM, jobs, and billing
- AI receptionist and follow-up built in
- Field, office, and AI on the same thread
- Trade-specific workflows, not a generic CRM
- E-signature, PDF, and payments included
- Replaces 6+ disconnected tools
What is team chat for field service contractors?
Team chat for field service contractors is internal messaging built into the operating platform — crews, dispatch, and the office share one thread with photos, @mentions, and replies. Unlike WhatsApp or group texts, the conversation is owned by the company and sits alongside the jobs, schedule, and customer records.
Field and office in one channel.
Group conversations for crews, dispatch, and the office — with photos, replies, and @mentions. Built into the same platform that holds the jobs.
Crew — Job ID-1042
5 membersDispatch
@Marco heading to ID-1042 after lunch — gate code 4417.Marco
Copy. Materials loaded.Marco
[photo] Rear elevation before tear-offOffice
Customer approved the extra vent. Added to the job.What's here today, and what's planned
Available now
- • Group conversations for crews and office
- • Photo sharing
- • @mentions and threaded replies
- • Company-owned message history
Planned
- Location sharing in chat
Related Features
Part of Field Service Management Software.
Real Results
1 thread
Field, office, and dispatch
Photos
Attached to the work
@mentions
Routed to the right person
Company-owned
History stays with you
Frequently Asked Questions
Straight answers about how URBLD runs the business end-to-end.