Security at URBLD
URBLD is built for service businesses that handle real customer data every day. We use multi-tenant isolation, encryption, role-based access, audit logging, and reliable backups so your team can operate with confidence.
Data protection
Customer data is treated as confidential by default. Production systems, backups, and operational tooling are designed to limit access to what each role legitimately needs.
Multi-tenant isolation
Every organization's data is logically separated. Queries, dashboards, and integrations are scoped to your organization so your information never appears in another customer's workspace.
Access controls and permissions
Role-based access governs who can view and change what. Owners, admins, team members, and viewers each have a defined scope. Sensitive actions require re-authentication.
Encryption
Data is encrypted in transit using modern TLS and at rest using industry-standard encryption. Integration credentials and secrets are stored encrypted.
Audit logging
Security-relevant events — permission changes, integration changes, sensitive data operations, and authentication events — are logged with actor and timestamp for review.
Backups and recovery
Databases are backed up on a regular schedule with encrypted storage and point-in-time recovery. We periodically validate restore procedures.
Compliance readiness
URBLD aligns with GDPR and CCPA data rights and is preparing for SOC 2 Type II. Detailed compliance materials are available to qualified prospects on request.
Security contact
For vulnerability reports, security questions, or to request our detailed security questionnaire, reach our security team directly.
security@urbld.com — critical issues acknowledged within 24 hours.