Knowledge · Business Operations

    Contract Review and Approval

    What to check before a service contract leaves your office, who should review it, and how to set approval thresholds without slowing every deal down.

    What should be reviewed before a contract is sent?

    Check that the contract matches the accepted estimate line for line, that exclusions and payment terms are present, that the parties and property are correct, and that no clause was edited for this deal without approval. Review by someone who did not build the document catches the most.

    Key takeaways

    • The most common contract error is a total that no longer matches the estimate.
    • Review by the author catches almost nothing — use a second pair of eyes.
    • Set an approval threshold by value or by clause change, not on every deal.
    • Approval should be recorded, not remembered.
    • Review happens before sending, because after sending the fix is a reissue.

    What review is actually looking for

    • Total and line items match the accepted estimate exactly.
    • Parties named correctly, including the legal entity name of your business.
    • Property address matches the site that was visited and measured.
    • Exclusions present and job-specific ones added.
    • Payment schedule triggers and due windows filled in.
    • Required signer roles set, including your own business representative.
    • No clause text edited for this deal without an approval on record.

    Who should review

    Someone who did not build the document. The person who priced the job stopped seeing their own assumptions hours ago. In a small business that is the owner or the office manager; as you grow it becomes a role rather than a person.

    The reviewer does not need to re-price the work. They need to confirm the document says what the deal was.

    Thresholds instead of universal review

    Reviewing every contract is how review gets abandoned. Pick triggers: value above a set amount, any clause edited from the template, any custom payment schedule, any change to warranty or exclusions. Everything else sends on the strength of the template.

    That keeps small work fast and puts attention where a mistake is expensive.

    Record the approval

    An approval that lives in a conversation cannot be checked later. Whoever approved, and when, should be attached to the contract record — both so the process is auditable and so the reviewer has a reason to actually look.

    Where URBLD fits

    URBLD keeps a contract in a sender-controlled draft state until it is issued, and records who acted on the record. Contract changes after issuing require superseding the envelope, which is captured in the revision history rather than applied silently.

    Principles reinforced

    This page rests on the following foundational ideas.

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