One operational system. Not 15 disconnected tools.

    Most businesses operate across disconnected CRMs, schedulers, inboxes, spreadsheets, accounting tools, and field apps. URBLD unifies operations, communication, execution, AI, and financial visibility into one connected operational system.

    The real problem

    Most software only manages one department

    CRM manages leads

    Scheduling manages crews

    Accounting manages invoices

    AI tools answer chats

    Inventory tracks materials

    Dispatch handles calendars

    But the business itself still stays fragmented.

    • • Data gets duplicated.
    • • Teams lose context.
    • • Customers repeat themselves.
    • • Managers operate blind.
    • • AI has no operational memory.
    • • Execution falls between the tools.

    URBLD connects the entire operational graph into one system.

    CRM Core

    The operational customer record shared across sales, scheduling, communication, estimates, invoicing, AI, and job execution.

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    Key Features

    • Contact & lead management
    • Pipeline tracking
    • Email & SMS centralization
    • Task management
    • Estimates & invoices
    • Activity tracking

    Scheduling & Jobs

    Real-availability dispatch tied to the same customer record — every appointment, crew assignment, and job stage flows through the shared operational graph.

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    Key Features

    • Calendar & dispatch board
    • Crew assignments
    • Job timelines & stages
    • Recurring appointments
    • Team scheduling
    • Mobile access

    Inventory & Purchasing

    Materials, equipment, and vendor activity attached to the same jobs and customers — no duplicate catalogs, no disconnected stockrooms.

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    Key Features

    • Item catalog management
    • Stock level tracking
    • Multi-location support
    • Vendor management
    • Purchase orders
    • Low-stock alerts

    Workforce & Timesheets

    Time, shifts, and labor cost connected to the jobs they were spent on — payroll and productivity become a byproduct of execution, not a separate system.

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    Key Features

    • GPS time clock
    • Shift scheduling
    • Hours tracking
    • Productivity metrics
    • PTO management
    • Performance analytics

    AI Receptionist

    Operational intake infrastructure for phone, SMS, and email. Every call, message, booking request, qualification event, and follow-up becomes part of the permanent operational thread.

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    Key Features

    • Phone answering
    • SMS & email responses
    • Lead qualification
    • Appointment booking
    • FAQ answering
    • Conversation summaries

    Automations (Flows)

    Automate cross-department execution without Zapier spaghetti or disconnected triggers — workflows run inside the same system that owns the data.

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    Key Features

    • Unlimited workflows
    • Cross-module triggers
    • Conditional logic
    • Custom actions
    • Email & SMS automation
    • Data sync automation

    Ecommerce Sync

    Early Access

    Connect your online stores and sync products, orders, and customers into the same operational record.

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    Key Features

    • Multi-store sync
    • Product catalog sync
    • Order management
    • Customer sync
    • Inventory sync
    • Shopify, WooCommerce & more

    Integrations Marketplace

    Integrations when needed. Native operations when possible. URBLD replaces large portions of fragmented operational software while still connecting to accounting, commerce, and external systems when required.

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    Key Features

    • Accounting integrations
    • CRM integrations
    • Automation tools
    • Marketing platforms
    • Custom integrations
    • API access

    Ready to unify your business operations?

    Start with the core and add modules as you grow.